TERMS AND CONDITIONS

Sadicom Ltd

1. Introduction

Welcome to Sadicom Ltd. These Terms and Conditions govern your use of our services, website, and digital solutions. By accessing or using our services, you agree to comply with these terms.

2. About Us

Sadicom Ltd is dedicated to delivering innovative digital solutions that empower businesses to grow, scale, and succeed in today’s competitive landscape. Our services include (but are not limited to):

  • Web development
  • Digital marketing
  • Software solutions
  • IT consultancy

3. Use of Services

You agree to:

  • Provide accurate and complete information
  • Use our services only for lawful purposes
  • Not engage in activities that may harm our systems, services, or reputation

4. Intellectual Property

All content, designs, logos, software, and materials provided by Sadicom Ltd remain our property unless otherwise agreed in writing.

Clients retain ownership of their content, but grant Sadicom Ltd the right to use project materials for portfolio and marketing purposes unless otherwise stated.

5. Payments and Billing

  • All services are subject to agreed pricing and payment terms
  • Payments must be made on time as per contract or invoice
  • Late payments may result in service suspension or additional charges
  • Deposits are non-refundable unless otherwise agreed

6. Service Delivery

We strive to deliver all services within agreed timelines. However:

  • Delays may occur due to unforeseen circumstances
  • We are not liable for delays caused by third-party services

7. Client Responsibilities

Clients are responsible for:

  • Providing required content and information on time
  • Reviewing and approving work promptly
  • Ensuring they have rights to any materials provided

8. Limitation of Liability

Sadicom Ltd shall not be liable for:

  • Indirect or consequential losses
  • Loss of data, profits, or business opportunities
  • Issues arising from third-party platforms or services

9. Third-Party Services

Our services may involve third-party tools or platforms (e.g., hosting, social media, payment gateways). We are not responsible for their performance, policies, or downtime.

10. Termination

We reserve the right to suspend or terminate services if:

  • Terms are violated
  • Payments are not made
  • Misuse of services is detected

Clients may terminate services with written notice, subject to agreed terms.

11. Confidentiality

Both parties agree to keep confidential information private and not disclose it without consent.

12. Data Protection

We are committed to protecting your data and handling it in accordance with applicable data protection laws.

13. Amendments

Sadicom Ltd reserves the right to update these Terms and Conditions at any time. Changes will be communicated where necessary.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Kenya.

15. Contact Information

For any inquiries regarding these Terms, please contact:

Sadicom Ltd

Email: info@sadi.co.ke

Phone: +254727368241