Privacy Policy – Sadicom Ltd
Effective Date: May 20, 2026
Welcome to Sadicom Ltd. Your privacy is important to us. This Privacy Policy explains how Sadicom Ltd collects, uses, stores, and protects your information when you use our website, systems, applications, and services.
1. About Sadicom Ltd
Sadicom Ltd is a technology company that provides:
- Website development
- Web portals and CRM systems
- Software development
- Digital solutions
- Hosting and maintenance services
- API integrations
- Technology consulting
- Future mobile application services
2. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Company name
- Billing information
- Address information
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and analytics data
Business Information
When clients use our systems or portals, we may process:
- Customer records
- Business documents
- Invoices and quotations
- Uploaded files and media
- System usage information
3. How We Use Information
We use collected information to:
- Provide our services
- Manage client accounts
- Improve system performance
- Process payments and invoices
- Respond to inquiries and support requests
- Send important updates and notifications
- Improve security and prevent fraud
- Analyze website and platform usage
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyze traffic and performance
- Enhance security
Users may disable cookies through their browser settings, though some features may not function properly.
5. Data Protection and Security
Sadicom Ltd implements appropriate technical and organizational measures to protect user information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
However, no internet-based system can be guaranteed to be completely secure.
6. Sharing of Information
We do not sell personal information to third parties.
We may share information with:
- Trusted service providers
- Payment processors
- Hosting providers
- Legal authorities where required by law
- Technical partners involved in service delivery
All third parties are expected to maintain confidentiality and security standards.
7. Client Data Responsibility
Clients remain responsible for:
- The legality of data uploaded to systems
- Obtaining consent from their users or customers
- Compliance with applicable laws and regulations
Sadicom Ltd acts as a technology service provider and processor where applicable.
8. Data Retention
We retain information only as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes and enforce agreements
9. Third-Party Services
Our platforms may integrate with third-party services including:
- Payment gateways
- APIs
- Analytics tools
- Hosting providers
- Communication services
We are not responsible for the privacy practices of third-party platforms.
10. User Rights
Users may request to:
- Access their information
- Correct inaccurate data
- Delete personal data where applicable
- Withdraw consent
- Request limitation of processing
Requests may be submitted through our official contact channels.
11. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
Sadicom Ltd reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on our website with a revised effective date.
13. Contact Information
For questions regarding this Privacy Policy or data protection matters, please contact:
Sadicom Ltd
Email: info@sadi.co.ke
Phone: +254727368241
Location: Nairobi, Kenya
14. Consent
By using our website, systems, or services, you consent to this Privacy Policy and the collection and use of information as described herein.